Mastering listening and questioning

By the end of the course, participants will be able to:

  • Understand the importance of active listening and strategic questioning in sales.​
  • Develop strong listening skills to empathize with customers.​
  • Craft insightful and impactful questions to uncover customer needs.​
  • Apply listening and questioning techniques to build rapport and trust.​
  • Close more sales by tailoring solutions to customer needs.​
See also